How ELI10 handles user data

This page is intended to explain, in simple language, what information the ELI10 service may store, how that information is used, and what options users have to manage or delete their account data.

Information we may store

• Account information such as email address, password hash, display name, and subscription plan.
• Learning activity such as saved conversations, question history, and progress or knowledge score data.
• Uploaded content such as images or documents that a user submits as part of a learning request.
• Basic technical or operational logs used to keep the service stable and secure.

How we use the data

• To create and maintain user accounts.
• To provide explanations, store history, and support learning-related features.
• To improve app reliability, performance, and user support.
• To manage subscriptions, plan access, and related billing support workflows.

User control

Users can request account deletion through the dedicated delete-account page. If deletion is confirmed successfully, the account and related app data are permanently removed.

Third-party services

The service may rely on third-party providers for AI processing, billing, infrastructure, analytics, or authentication support. Only the information necessary to operate those services should be shared with them.

Contact and updates

This policy page can be updated as the app evolves. Users should review it periodically for the latest information about how ELI10 handles data and user requests.